LEGAL INFORMATION

Company name : SAS Le Calvez – Mathé

Headquarter : Lieu-dit Croix de Justice, Longues Règes – 33570 Puisseguin

Registration number : 517 739 041 R.C.S Libourne

Legal representative : Olivia Le Calvez

 

SCOPE OF THE GENERAL TERMS & CONDITIONS OF SALES

The following conditions are related to the sales of products from SAS Le Calvez-Mathé on its online shop. They are automatically display on the homepage of the Château Clarisse website.

The buyer can click on the “General Terms & Conditions of Sale” to be aware of them, prior to start his buying process.

Consequently, the buyer agrees to the General Terms & Conditions of sale without any reserve when buying products, excluding any others documents or pricelist made by the vendor and which have only an informative value.

Our offers are exclusively for private clients, excluding any wholesaler.

 

PRICE

Prices are only indicated in Euros (€). They include all taxes but exclude shipping fees, until stock last.

Products are delivered within France and prices include taxes and duties.

Invoicing :

Wine producers have to provide a precise invoice with every delivery. Invoices are in Euro (€).

All the payments made by bank transfer are made in Euro (€).

 

AVAILABILITY OF PRODUCTS

Products proposed on the website are only the ones on which Château Clarisse can guarantee the availability.  If for any reason a vintage would not be available anymore, the product could be proposed on another vintage or the order can be cancelled.

 

DELIVERY FEES

Delivery fees are calculated according to the adress of delivery.

Delivery fees will be calculated prior to the delivery and will be payable prior to the shipment.

 

DELIVERY

The delivery is made by the delivery company to the adress indicated by the customer during his ordering process.

Delivery time can vary according to the activity of the vineyard and the one from the delivery company. The customer will be informed of the possible time of delivery once its order is received.

 

PAYMENT

General conditions

The price of the product ordered have to be paid in full to SAS Le Calvez Mathe, as soon as your order summary is edited on the website, by credit card (online secure payment).

Only the credit cards having the following signs are accepted: CB, VISA, EUROCARD, MASTERCARD.

 

RESPONSIBILITY DURING THE DELIVERY

The products are delivered at your own risks. It is your responsibility to verify that the products received are in line with the order, at the moment of the receiving and to notify if needed to the delivery company the possible mistakes.

You also have to advice the SAS Le Calvez Mathe by email ( contact@chateau-clarisse.com) or mail to its headquarter (Lieu-dit Croix de Justice, Longues Règes – 33570 Puisseguin) within 3 days after the delivery.

In case of any breakage during the delivery, the SAS Le Calvez Mathe will arrange a new delivery or process to a full reimbursement by bank transfer.

 

RETURN OF PRODUCT

As per the article L. 121-16 of the Code de la Consommation, you have the right to return, at your own expense, to the address of the vineyard, the products within seven (7) days from the delivery, for exchange or reimbursement, in its original packaging, with its original invoice.

 

CONFIDENTIALITY OF YOUR DATAS

In order to provide you the best service possible, we might have to save some of your personal details (family name, first name, adress, …).

You can also be informed by email of the promotional offers on our Château Clarisse wines.

If you do not wish to, you can notify it to our office in indicating your family name, first name and adress.

In line with the Loi Informatique & Libertés of January, 6th1978, you have the right to access to the modification of the datas collected.

You can also modify them in contacting our office.

 

Applicable Law and Jurisdiction

In case of any difficulties in the application of the General Terms & Conditions of, we are inviting you to contact us.

SAS Le Calvez-Mathe

Lieu-dit Croix de Justice / Longues Règes 33570 Puisseguin

Phone : 09.67.02.76.49 – 06.70.54.92.16

Mail : contact@chateau-clarisse.com

In case of any conflicts, the following dispositions will apply:

The present contract is made under the French law. Any conflict in the execution of this contract will be brought under the jurisdiction of the adress of the client or the place of delivery.

 

Protection of the underage

As per the article L. 3342-1 of the Code de la Santé Publique which state that the sale of alcoholic beverage is forbidden to underage, you certify, in ordering our products, be at least eighteen (18à years old, when you place your order.

 

Follow-up of the order

If you wish to know how your order is process (paid, in preparation, sent, …) you can contact us, as our team stay at your disposal for any information.